Terms & Conditions

Last updated: 10 July 2026

These Terms & Conditions (Terms) govern your access to and use of CSuite Plus (the Service), operated by Peak State Global (we, us, our). By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you agree to these Terms for that organisation and warrant that you have authority to do so.

1. About the Service

CSuite Plus is an intelligence-grounded strategic decision-support tool for businesses and their advisors. It helps you frame strategic questions, see how a landscape is shifting on a cited Change Radar, locate where that shift lands on an Impacts Map, and produce a Decision Brief and Decision Deck that set out options with tradeoffs. It draws on sources you provide (such as web links you paste in) and content your organisation creates, and it uses artificial intelligence to generate analysis, narrative, and suggestions.

The Service is a workbench for thinking, not a decision-maker. Its outputs present options and considerations — the decision is always yours to make.

2. Not professional advice

3. AI-generated output

The Service uses AI models to generate analysis, summaries, suggested positions, and drafts. AI-generated output can be incorrect, incomplete, out of date, or fabricated (including citations and quotations that look authoritative but are wrong). Confidence indicators and evidence tiers shown in the Service are aids to judgement, not guarantees of accuracy. You must independently verify any AI-generated content — and check every citation against its original source — before relying on it.

4. Accuracy of information

Information drawn from third-party sources, including links and material you add, may be delayed, incomplete, duplicated, miscategorised, moved, or removed. Positions, maps, scores, and other figures the Service derives from that information may be wrong as a result. Verify against the underlying source records before acting.

5. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business and professional use. Where your organisation's workspace is shared with other members or with advisors, you are responsible for the access you grant and for the people to whom you grant it.

6. Accounts and access

Access is by email sign-in link. You are responsible for keeping access to your email account and your sign-in secure, and for activity under your account. Advisors may be granted engagement-scoped access to an organisation's workspace; that access is governed by the relationship and engagement in place and can be paused or ended.

7. Your content and connected sources

You retain ownership of the content and data you input or connect (Your Content). You warrant that you have the authority and rights to provide it and to have us process it, and that doing so does not breach any third party's rights or any third party's terms. You grant us a limited, non-exclusive licence to host, store, process, and display Your Content solely to operate and provide the Service to you. Disconnecting or removing a source stops new collection from it but does not, by itself, delete information already imported.

8. Acceptable use

You agree not to:

• use the Service unlawfully, or to infringe or misappropriate anyone's rights;
• upload or connect data you are not authorised to share, or that contains malware or unlawful material;
• attempt to gain unauthorised access to the Service, other organisations' data, or its underlying systems, or probe, scan, or circumvent its security or tenant isolation;
• scrape, resell, or build a competing product from the Service, or reverse-engineer it except to the extent this restriction is prohibited by law;
• interfere with or disrupt the integrity or performance of the Service.

9. Intellectual property

The Service, including its software, design, methods, and content we supply (but excluding Your Content and third-party materials), is owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. No other rights are granted.

10. Third-party services and links

The Service relies on third-party providers and may contain links to third-party websites and sources. Those services and sites are governed by their own terms and privacy policies, and we are not responsible for their content, availability, or practices.

11. Availability

The Service is provided on an “as is” and “as available” basis. We may change, suspend, or discontinue any part of it, and perform maintenance, without notice. This clause and clauses 12–14 are subject to clause 12 (Australian Consumer Law).

12. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded (Non-excludable Guarantees). To the extent our liability for a failure to comply with a Non-excludable Guarantee can be limited (but not excluded), our liability is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied.

13. Disclaimer of warranties

Subject to clause 12, and to the maximum extent permitted by law, we exclude all warranties, representations, and guarantees not expressly set out in these Terms — including that the Service will be uninterrupted, error-free, secure, or fit for a particular purpose, or that its outputs will be accurate, complete, or reliable.

14. Limitation of liability

Subject to clause 12, and to the maximum extent permitted by law:

• we are not liable for any indirect, incidental, special, or consequential loss, or for loss of profit, revenue, goodwill, data, or opportunity, however arising — including any loss arising from decisions made or not made in reliance on the Service or its outputs; and
• our total aggregate liability arising out of or in connection with the Service or these Terms is limited to the total amount you paid us for the Service in the 12 months before the event giving rise to the liability (if any).

15. Indemnity

You agree to indemnify us against liabilities, costs, and expenses we reasonably incur arising from your breach of these Terms, your misuse of the Service, or Your Content — except to the extent the loss was caused by our own breach of these Terms, negligence, or unlawful conduct.

16. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination your right to use the Service ends. Clauses that by their nature should survive — including clauses 2–4, 7 (as to the licence and warranties), 9, and 12–17 — survive termination.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date above and, for material changes, take reasonable steps to notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

18. Governing law

These Terms are governed by the laws in force in Australia, and you submit to the non-exclusive jurisdiction of the courts of Australia.

19. Contact

Questions about these Terms? Contact us at contact@peakstate.global. See also our Privacy Policy.